CALLER REPUTATION MANAGEMENT

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Get connected.
Stay connected.

ReliaDial helps legitimate outbound callers identify, manage and measure the reputation barriers that can stand between a business call and the person it is trying to reach.

Identity ReadinessRegistrationMonitoringRemediationConnection Metrics

Reliable Connections.
Real Opportunities. Powered by Elite Strategic Support Services LLC

01Verify

Confirm identity, NPN, number control and calling purpose.

02Register

Build legitimate calling identity with applicable providers.

03Monitor

Track labels and reputation across the calling ecosystem.

04Correct

Manage remediation when a legitimate number is improperly labeled.

05Optimize

Reduce calling behaviors that may damage reputation.

06Measure

Track answers and meaningful connections over time.

MOSS FOUNDING PILOT

Agent Onboarding

Secure Intake

Complete the information below to begin your caller-reputation and connection-performance assessment.

1. Agent & Business Identity

First Name Last Name Email Address Mobile Number National Producer Number (NPN) Agency / Organization Legal Business Name DBA / Calling Business Name Business Website / Landing Page D-U-N-S Number (if available) Business Address City State ZIP Code

2. Calling Number & Purpose

Phone Number Being Assessed Number Provider (carrier/app) Number Type Number In Use Since Primary Use of Number Approximate Daily Call Volume Current Spam / Caller-ID Status Calling Frequency / Attempt Pattern

Calling Purpose

I or my business control the calling number submitted above. This number is used exclusively for business calling.

3. Lead & Consent Context

Primary Lead Source Typical Lead Age

Consent Basis / Calling Relationship

4. Authorization

Name of Person Authorizing ReliaDial

Authorization to ReliaDial

I authorize Elite Strategic Support Services LLC, operating the ReliaDial pilot, to assess the submitted business calling number; document reputation status; perform or coordinate applicable registration and remediation activities; and monitor reputation and connection-performance outcomes for pilot purposes.

This authorization is separate from consumer consent to receive calls. The submitting agent/business remains responsible for its calling practices and applicable legal/compliance requirements.

I am authorized to submit this number and agree to the authorization above.

PROTECT YOUR CALLING REPUTATION

Best Calling Practices for Agents

Be recognizable · Be relevant · Be respectful · Be consistent

✓

Identify yourself immediately

State your name, agency/business and the specific reason for the call early.

✓

Connect the call to the person's action

Reference the legitimate request, response, referral or existing relationship that explains the outreach.

✓

Prioritize recent, higher-intent leads

Older or low-intent lists can generate more unanswered calls, hang-ups and negative recipient reactions.

✓

Avoid excessive repeat attempts

Do not repeatedly call the same person in short periods simply to increase dial count.

✓

Respect disinterest and stop requests

Treat hang-ups, clear disinterest and stop-contact requests as important reputation signals.

✓

Watch call patterns

High volume, rapid short calls and repeated immediate hang-ups can be warning signs.

✓

Use a consistent business identity

Keep your calling number, business identity and registration information accurate and consistent.

✓

Report reputation changes

Tell ReliaDial when labels or connection performance materially change so the number can be reassessed.

Following best practices can help protect caller reputation, but does not guarantee removal or prevention of a carrier or analytics-provider spam designation.

WHAT RELIADIAL DOES

Manage the barriers between legitimate calls and meaningful connections.

ReliaDial coordinates identity readiness, registration, provider-specific monitoring, remediation tracking, calling-practice review and connection-performance measurement.

WHAT RELIADIAL CANNOT GUARANTEE

No service can promise that every call will be answered or every label removed.

Carrier and analytics-provider decisions can depend on recipient feedback, call purpose, calling patterns and other factors outside ReliaDial's control.

Get recognized.Get connected.Stay connected.